Privacy Policy

Privacy Policy

Bright Safaris Africa - Privacy Policy

At Bright Safaris Africa, we are committed to protecting the privacy and confidentiality of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect: We may collect personal information from you when you:

1. - Make a reservation for our services.
2. - Provide feedback or contact us via email, phone, or other communication channels.
3. - Use our website or mobile application.

The types of personal information we may collect include:

1. - Name
2. - Contact information (email address, phone number)
3. - Driver's license details
4. - Payment details
5. - Reservation details
6. - Feedback and communication history

2. How We Use Your Information: We use the information we collect for the following purposes:

1. - To process and manage reservations and payments.
2. - To communicate with you regarding your reservations, inquiries, and feedback.
3. - To improve our services, website, and customer experience.
4. - To comply with legal and regulatory requirements.

3. Information Sharing and Disclosure: We may share your personal information with:

1. - Third-party service providers who assist us in operating our business, such as payment processors, insurance providers, and IT service providers.
2. - Law enforcement or government agencies as required by law or to protect our rights, property, or safety, or that of others.

4. Data Security: We implement appropriate technical and organizational measures to safeguard your personal information and protect it from unauthorized access, alteration, disclosure, or destruction.

5. Your Choices and Rights: You have the right to:

1. - Access and update your personal information.
2. - Object to the processing of your personal information.
3. - Request the deletion of your personal information, subject to legal requirements.
4. - Withdraw consent for the processing of your personal information, where applicable.

6. Changes to This Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

7. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at brightsafarisafrica.com or +250 783 430 951.

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.